At Designott, we provide website maintenance and renewal services to keep your website stable, secure, updated, and online throughout the year. A website is not a one-time product — it is a living digital system that relies on hosting, a domain name, certificates, and technical updates to remain accessible and protected. Our maintenance service ensures that your website continues to operate properly after launch, and that it stays aligned with modern security and performance requirements.

Designott maintenance covers the technical needs required to keep a website running smoothly, including renewal of essential services and ongoing system updates. This includes domain-related continuity, hosting continuity, SSL certificate renewal when applicable, and other necessary renewals required for your website to stay available to visitors. If these renewals are not performed, websites may become inaccessible, slow, or vulnerable to errors. For that reason, maintenance is a core part of responsible website ownership.

During the maintenance period, Designott performs routine technical updates related to your website system. These updates may include website core updates (such as WordPress or other CMS updates where applicable), plugin updates, theme updates, and compatibility checks. Updates are important not only to improve performance, but also to prevent security vulnerabilities. In case an update causes a conflict or error, Designott will apply appropriate fixes to restore website stability within the limits of the maintenance scope.

Security and monitoring are also part of Designott’s maintenance approach. Our maintenance includes basic security measures such as scans and monitoring for suspicious activity, malware detection and removal when possible, and general uptime monitoring. We also manage periodic website backups to reduce risk and improve recovery in case of unexpected website issues. While no system can guarantee absolute protection, these measures significantly reduce the likelihood of hacking, downtime, and technical failure.

Designott also provides support for critical technical issues. In case of serious website errors such as website downtime, security breach indicators, or major technical malfunction, Designott provides 24/7 technical error support throughout the year. This type of support is limited to critical errors that prevent normal website operation, and it does not include content writing, new designs, or optional feature upgrades. Non-critical requests and regular updates are handled during official working hours and based on request queue and workload.

Maintenance service is focused on keeping your website stable, updated, and secure — but it does not include building new features or expanding the website structure unless agreed separately. Requests such as adding new pages, developing an online store, building a booking system, major layout redesigns, advanced animations, or adding complex functionality are not considered maintenance and will require a separate quotation. Similarly, large content updates or ongoing social media work are not part of website maintenance unless specifically contracted.

The client remains responsible for providing accurate and timely information when needed. If a change request requires new text, new images, approvals, or business information, it is the client’s responsibility to provide these materials. Delays in providing required information may affect delivery or response time. Clients are also responsible for maintaining valid contact information and keeping communication open so urgent issues can be handled efficiently.

By using Designott maintenance services, the client acknowledges that website services depend on third-party providers such as domain registrars, hosting providers, and plugin developers. While Designott supports technical stability and issue resolution, Designott is not responsible for outages or failures caused by third-party systems outside our control. Additionally, Designott is not responsible for issues that result from unauthorized modifications performed by the client or any third party. Any external changes to the website may affect its stability and may require additional work outside maintenance scope.

Designott is committed to professional handling of client data and website access during the maintenance period. All confidential information shared for website support purposes is treated responsibly, and access is used only for providing maintenance and technical assistance. We aim to maintain the website in a way that respects both technical best practices and client privacy.

Website maintenance and renewal are essential to protect your investment and keep your online presence active and reliable. Whether your website is used for business introduction, service promotion, portfolio display, or customer contact, maintenance ensures that visitors can access your website at any time and that your brand presence remains strong and safe.